Responsible Gambling at GXSpin Casino
We want playing at GXSpin Casino to stay a form of entertainment that you control. This page explains the account tools we publish, how cooling-off and self-exclusion work on our site, and how to reach our team if you need help managing your play. If you have questions about any of these tools, contact us at [email protected].
Staying in Control
We encourage every player to decide in advance how much time and money to spend, to treat play as entertainment rather than income, and to stop when it is no longer enjoyable.
- Decide a budget before you play and do not exceed it.
- Set personal limits on your account before your first session.
- Take regular breaks and keep track of how long you play.
- Do not play with money you cannot afford to lose or try to win back losses.
Limits and Player Tools
GXSpin Casino publishes Personal Limits and related tools that you can apply to your account.
- Personal Limits: you can set limits on deposits, losses and wagers per day, week or month. Reductions apply immediately. Increasing a limit requires email confirmation and the expiry of the previous limit.
- Session limits: you can limit individual sessions, with available settings ranging from 6 to 1,000,000 minutes.
- Reality checks: hourly reminders about your session are described in our terms.
- Cooling-off: activating a cooling-off period blocks deposits and promotions for its duration, while withdrawals remain available.
- Please note that deposit limits cannot be applied to CoinsPaid crypto deposits under our Terms.
Self-Exclusion
Self-exclusion disables your account and removes you from promotions. If a balance remains in your account, its withdrawal must be arranged through our support team, and identity verification requirements still apply. Definite exclusions are described as expiring automatically once their set period ends. To request self-exclusion or arrange a balance withdrawal, contact us at [email protected].
Getting Help
If you feel your gambling is becoming difficult to control, contact our support team at [email protected] and we can apply account restrictions, cooling-off or self-exclusion for you.
Underage Gambling
Play at GXSpin Casino is restricted to adults. Our terms set a minimum age of 18, and where a higher age applies under the law that applies to you, that higher age applies. We may verify age and identity at any time, including by requesting identity documents, and accounts found to belong to underage users will be closed. If you share a device with minors, keep your account credentials private and log out after each session.