Terms and Conditions
These terms and conditions govern the use of the GXSpin Casino website and the services we offer. By registering an account and using our services, you accept these terms along with our Privacy Policy. Our current Terms document is version 2.5, last updated on 08.12.2023. We may update these terms from time to time, so we recommend that you read them carefully and check the current version on our website. If you have any questions about these terms, you can contact us via live chat or by email at [email protected].
Eligibility
You must be at least 18 years old to open an account with GXSpin Casino. Where a higher minimum age applies under the laws that apply to you, that higher age must be met. Access to our services is restricted in a number of countries and territories as listed in our Terms and Conditions, and you may not register or play from a restricted location. Bonus offers may carry additional country exclusions beyond the general restrictions.
Account Registration
To create an account, select Sign up, enter your email address and choose a password, then accept our Terms, our Privacy Policy and the declaration that you are of legal age. If you choose to deposit by bank card, we may additionally ask for your first and last name, date of birth, telephone number and address. Each player may hold only one personal account. Duplicate accounts can lead to closure of the accounts and cancellation of payouts. You are responsible for keeping your account details accurate and up to date.
Verification
We may ask you to verify your identity at any time. Verification can include requests for identity documents, evidence of payment methods and utility bills, and we may repeat such requests. Documents must be in Latin or Cyrillic script; otherwise we may request video verification. Account verification may also include a phone call. If full verification is not completed within 40 days of our request, funds may be confiscated in line with our published policy. Verification may delay withdrawals.
Deposits
GXSpin Casino accepts deposits via Visa, Mastercard, Bank Transfer, Bitcoin, Ethereum, Litecoin, Dogecoin, Bitcoin Cash, BNB, Cardano, Tether, Ripple and Tron. A minimum deposit applies. Payments must be made from an account or method held in your own name; third-party payments are prohibited.
Withdrawals
Withdrawals are available in Bitcoin, Ethereum, Litecoin, Dogecoin, Bitcoin Cash, BNB, Cardano, Tether, Ripple and Tron. A minimum withdrawal amount applies, and daily and weekly withdrawal limits apply. Verification checks may delay the processing of a withdrawal.
Bonuses and Promotions
We offer a welcome package spread over the first four deposits, with each stage requiring a minimum deposit and a promotional code. Each stage carries a wagering requirement on the bonus and on free-spin winnings, a wagering period, a maximum bet while wagering, a cap on free-spin winnings and a cap on cashouts from bonus funds. Free spins are credited on selected slot titles, with an alternative title used where the primary game is unavailable in your location. Deposits made with Skrill or Neteller do not qualify for welcome bonuses. We also advertise recurring weekly and monthly promotions. Full conditions for each offer are stated with the offer itself; bonus terms can change, so check the current conditions on the site before opting in.
Gameplay Rules
Some game providers apply regional blocks to their titles. Using a VPN or any other tool to bypass provider blocks is prohibited.
Restricted Activity
The following activities are prohibited: registering from a restricted country or territory, holding more than one account, making or receiving third-party payments, providing inaccurate account details and using a VPN to bypass provider blocks. Our Terms also cover anti-fraud measures, and breaches may result in action against your account as described in these terms.
Account Suspension and Dormancy
An account is considered dormant after 12 months without a login or logout. While funds remain on a dormant account, a monthly administration fee may be charged. Accounts involved in duplicate registrations or other breaches of these terms can be closed, with payouts cancelled.
Account Closure
You may request closure of your account by contacting us via live chat or by email at [email protected]. Self-exclusion disables your account and access to promotions; withdrawals of any remaining balance after self-exclusion must be arranged through our support team, and verification requirements continue to apply.
Responsible Gambling
We offer Personal Limits that let you set limits on deposits, losses and wagers per day, week or month. Reductions apply immediately, while increases require email confirmation and the expiry of the previous limit. Session limits can be set within a wide range of durations, and hourly reality checks are available. A cooling-off period blocks deposits and promotions while withdrawals remain possible. Self-exclusion disables the account and promotions, with remaining-balance withdrawals arranged through support and verification still applicable. Definite exclusions expire automatically at the end of the chosen period. Deposit limits cannot be applied to deposits made via CoinsPaid crypto processing.
Complaints
If you have a complaint or a question about your account, you can reach us via live chat or by email at [email protected].
Governing Terms
Use of our services is governed by these Terms and Conditions together with our Privacy Policy, both of which you accept at registration. Our Terms document is version 2.5, last updated on 08.12.2023, and it covers regional restrictions, provider blocks, account use, anti-fraud, payments, verification, withdrawals, refunds and dormancy. We may amend these terms from time to time, and the version published on our website applies.